Privacy Policy
Last Updated: July 2025
Introduction
We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in connection with SMS/MMS messaging services, in compliance with 10DLC regulations. Our SMS/MMS communications are subject to U.S. mobile carrier regulations and CTIA guidelines to ensure transparency, consent, and security.
Information We Collect
We collect personal information, such as your name and phone number, when you opt in to receive SMS/MMS communications. Additionally, we may collect device and location data as required for regulatory compliance.
How We Obtain Consent
By opting into our messaging services—whether through online forms, text message keywords, or other methods—you provide explicit consent to receive SMS/MMS messages. We will not send messages without prior opt-in. All opt-ins must include clear and affirmative user action (e.g., checking a box, sending a keyword, or signing a written form). We do not use implied or passive consent methods.
How We Use Information
The information we collect is used solely for:
- Sending notifications, alerts, and marketing communications.
- Complying with 10DLC regulations.
We Do Not Sell Your Information
We will never sell your personal information to third parties for marketing purposes. Your data is used only as outlined in this policy.
Sharing of Information
We may share your information with trusted third-party providers who assist in delivering messaging services. However, we do not share your data for marketing purposes without your explicit consent. These providers are contractually obligated to use your information only for the purpose of delivering and managing SMS/MMS communications and are required to maintain strict confidentiality.
Opting In
By providing your mobile number and opting in via our website, client intake form, or by confirming verbally with our staff, you agree to receive SMS messages from Backstrom, Gandhi & Soni CPAs, LLP. These messages may include appointment confirmations, document readiness alerts, tax deadline reminders, and client satisfaction surveys. Message frequency may vary depending on your engagement with our services. However, you will not receive more than 5 messages per week. Standard messaging and data rates may apply.Standard message and data rates may apply as determined by your mobile carrier. Please consult your provider for details.
Opting Out
You can opt out of receiving messages at any time by replying with STOP, UNSUBSCRIBE, or any other recognized opt-out keyword. Your opt-out request will be honored immediately or within a reasonable time frame, typically no longer than 24 hours.
Your Privacy Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us via the communication method provided at the end of this policy.
Data Security
We take reasonable precautions to protect your personal information. Data transmitted through our SMS platform is encrypted in transit, and we limit access to authorized personnel only.
Updates to This Policy
We may periodically update this policy to reflect changes in regulations or business practices. Please review it regularly to stay informed.
Support and Help Requests
You can also receive help by texting HELP to the number from which you received our messages.
Contact Information
If you have questions or concerns about this policy, please contact us at:
Support Team
info@bgscpa.com
34220 Gateway Dr Ste 120, Palm Desert, CA 92211
(760) 340-5547